Purchase Agreement
Effective Date: 14 July 2026
Welcome to Executive Elite.
These Terms and Conditions govern your purchase of any products, services, coaching, memberships, retreats, events, digital programs or physical products offered by Executive Elite ("we", "our", "us").
By purchasing from Executive Elite, you acknowledge that you have read, understood and agree to these Terms.
1. About Us
Executive Elite provides transformational coaching, consulting, leadership development, business services, digital education, live events, memberships, retreats and selected products.
2. Eligibility
By purchasing from us, you confirm that you:
are at least 18 years of age;
have the legal capacity to enter into a binding agreement; and
will provide accurate and complete information when making your purchase.
3. Products and Services
Our offerings may include:
One-to-one coaching
Group coaching
EE Blueprint Programs
Workshops
Retreats
Live and online events
Descriptions published on our website are provided in good faith but may be updated at any time.
4. Pricing
All prices are shown in Australian Dollars (AUD) unless otherwise stated.
Prices may change without notice.
Applicable GST will be included where required by Australian law.
5. Payment
Payment is required at the time of purchase unless a payment plan has been agreed.
Where payment plans are offered:
payments must be made on their due dates;
missed payments may result in suspension of access to services or products until payments are brought up to date.
Executive Elite reserves the right to engage debt recovery services if payments remain outstanding.
6. Custom Programs and Services
Where customised coaching, consulting, business strategy, website development, branding, marketing or other bespoke services are provided:
work will commence only after payment (or the first scheduled payment) has been received;
additional work outside the agreed scope will be quoted separately;
approved variations are non-refundable once work has commenced.
7. Refund Policy
Unless otherwise stated, Executive Elite offers a 30-Day Satisfaction Guarantee on eligible products and programs.
Refund requests must be submitted in writing within thirty (30) days of purchase.
Refunds do not include:
shipping costs;
transaction fees;
completed consultation fees;
services already delivered;
customised work;
event deposits;
travel expenses;
digital products that have been substantially accessed or downloaded where permitted under Australian Consumer Law.
Physical products must be returned in good condition before a refund is processed unless otherwise agreed.
Nothing in this policy excludes your rights under the Australian Consumer Law.
8. Australian Consumer Law
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to remedies for major failures and compensation for any reasonably foreseeable loss or damage where required by law.
Nothing in these Terms limits your rights under Australian Consumer Law.
9. Coaching Disclaimer
Our services are educational and transformational in nature.
They are not medical, psychological, psychiatric, financial or legal advice.
Participation is voluntary.
You remain responsible for your own health and mental care decisions, financial decisions and personal actions.
10. Results Disclaimer
Individual results vary.
While many clients experience significant personal and professional transformation, Executive Elite cannot guarantee specific financial, emotional, relationship or business outcomes.
Your success depends upon many factors outside our control, including your own commitment and implementation.
11. Intellectual Property
All material provided by Executive Elite remains our intellectual property.
This includes:
videos
presentations
music
recordings
coaching frameworks
worksheets
manuals
digital resources
trademarks
logos
written content
No material may be copied, distributed, reproduced, modified or commercially exploited without written permission.
12. Memberships
Memberships continue according to the selected billing cycle until cancelled.
Cancellation requests must be received before the next billing date.
No partial refunds are provided for unused portions of a billing period unless required by Australian Consumer Law.
13. Events and Retreats
Event registrations are transferable only with our written approval.
If an event is cancelled by Executive Elite, participants may receive either:
a full refund; or a credit towards a future event.
Executive Elite is not responsible for flights, accommodation or travel expenses booked independently.
14. Limitation of Liability
To the maximum extent permitted by law, Executive Elite shall not be liable for indirect, incidental, special or consequential loss arising from the use of our products or services.
Where liability cannot legally be excluded, it is limited to the remedies available under Australian Consumer Law.
15. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By purchasing from us, you consent to the collection and use of your information as described in that policy.
16. Website Use
You agree not to:
misuse the website;
attempt unauthorised access to our systems;
interfere with website functionality;
upload malicious software;
infringe intellectual property rights.
17. Force Majeure
Executive Elite is not responsible for delays or failure to perform resulting from circumstances beyond our reasonable control, including natural disasters, internet outages, government restrictions or emergencies.
18. Governing Law
These Terms are governed by the laws of Queensland, Australia.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Queensland.
19. Changes to These Terms
Executive Elite may amend these Terms from time to time.
Updated versions will be published on our website and become effective immediately upon publication.
20. Contact
Executive Elite
Website: www.executiveelite.com.au/call
Email: [email protected]
Phone: +61430474577
By purchasing any product or service from Executive Elite, you acknowledge that you have read, understood and agree to these Terms and Conditions.